Privacy policy

Privacy Policy – Lumin Print Company

Last Updated: February 9, 2026

Lumin Print Company (“we”, “us”, or “our”) operates this store and website, including all related content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our Services are powered by Shopify. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our Services, make a purchase, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies you or can reasonably be linked to you, including:

  • Contact Details: Name, billing/shipping address, phone number, email address.

  • Financial Information: Credit/debit card details, payment confirmation, and transaction information.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Items you view, add to cart, purchase, return, exchange, or cancel.

  • Communications: Messages, inquiries, and customer support interactions.

  • Device Information: IP address, browser, device, and network information.

  • Usage Information: How and when you interact with the Services.

2. How We Collect Your Personal Information

We collect personal information from the following sources:

  1. Directly from you: When you create an account, place orders, communicate with us, or provide information voluntarily.

  2. Automatically through our Services: Using cookies, analytics, or similar technologies.

  3. From service providers: Third parties engaged to support the Services, such as payment processors, cloud storage, shipping providers, and marketing platforms.

  4. From partners or affiliates: Where necessary to provide Services or marketing.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  1. To Provide and Improve Services: Process orders, manage accounts, arrange shipping, handle returns, provide customer support, remember preferences, and personalize your experience.

  2. Marketing and Advertising: Send promotional communications via email, SMS, or post; show relevant ads online based on your activity. You can opt out of marketing communications at any time.

  3. Security and Fraud Prevention: Authenticate accounts, secure payments, detect fraudulent or malicious activity, and protect public safety.

  4. Legal Compliance: Respond to legal processes, enforce our terms, or investigate potential violations.

  5. Communication: Respond to customer inquiries and maintain our business relationship with you.

4. How We Share Your Personal Information

We may share your information with:

  • Shopify and Service Providers: Payment processing, IT management, analytics, shipping, and fulfillment.

  • Marketing Partners: To deliver advertising services, including personalized ads. You may opt out where legally permitted.

  • Third Parties with Consent: For shipping, social media integrations, or other services you authorize.

  • Affiliates or Corporate Group: Internal purposes or to operate the Services.

  • Legal Obligations or Business Transactions: Including mergers, acquisitions, or bankruptcy; to respond to legal requests; or to protect our rights and users.

5. Relationship with Shopify

  • Shopify hosts the Services and collects/uses data to provide and improve the Services.

  • Shopify may process your personal information across countries outside the UK for features such as advertising and analytics.

  • For details on Shopify’s privacy practices and your rights, see the Shopify Privacy Policy.

6. Third-Party Websites and Links

  • Our Services may include links to third-party websites. We do not control, endorse, or guarantee their privacy or security practices.

  • Any personal information shared on third-party sites may be visible to other users and used according to their policies.

7. Children’s Data

  • Our Services are not intended for children under 18.

  • We do not knowingly collect personal information from children.

  • Parents or guardians may request deletion of any child’s data by contacting us.

8. Security and Retention

  • We implement reasonable security measures, but no system is perfectly secure.

  • Personal information retention depends on purpose, legal obligations, dispute resolution, or enforcement of contracts.

9. Your Rights (UK / EEA GDPR)

Depending on your location, you may have the following rights:

  1. Access / Know: Request access to personal information we hold.

  2. Correction: Request correction of inaccurate data.

  3. Deletion: Request deletion of your personal information.

  4. Portability: Request a copy of your personal information or transfer to a third party.

  5. Objection / Restriction: Object to or request restrictions on certain processing.

  6. Withdrawal of Consent: Withdraw consent for processing previously provided.

  • You can exercise these rights via our Services or by contacting us.

  • We will not discriminate against you for exercising your rights.

  • Verification of identity may be required.

  • Authorized agents may act on your behalf with proof of authorization.

10. Complaints

  • Contact us first for any concerns regarding your personal information.

  • You may also lodge complaints with your local data protection authority, including UK ICO or EEA authorities.

11. International Transfers

  • Personal information may be processed or stored outside your country.

  • Transfers outside the UK or EEA rely on Standard Contractual Clauses or equivalent legal safeguards.

  • We ensure appropriate protections for personal information transferred internationally.

12. Changes to This Privacy Policy

  • We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

  • Updates will be posted on this website, with the “Last Updated” date revised.

13. Contact Us

For questions, rights requests, or complaints:


Lumin Print Company Email: luminprintco@gmail.com 

  • Data Controller: For the purposes of UK GDPR and other applicable laws, Lumin Print Company is the data controller of your personal information.